LET'S TALK FAIRY FLOSS!

We’re passionate about all things fairy floss! Check out our Frequently Asked Questions to learn more about our brand and what’s included. If you’ve got more questions, simply click the button below to fill out an enquiry form, and we’ll be happy to help!

LET'S CHAT

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What is included with cart hire?

Our fully operated fairy floss cart includes everything you need for a standout experience: machine and cart hire, plus 2 attendants for the duration of your package. We’ll work with you to customise your flavours and toppings, which will be confirmed prior to your event. We bring everything needed to make your event a success, but be sure to check the 'The Finer Details' tab for power and space requirements.

How do we order the custom fairy floss?

  1. Go to our Shop and select your fairy floss style and flavour.
  2. After checkout, we’ll reach out via email to help you design your custom sticker (if selected).
  3. Don’t forget to include the event date in the notes section so we can ensure your order arrives fresh and on time.

For orders of more than 100, please contact us via our Contact Us page for custom pricing.





What is a fairy floss cake and how do we cut it?

Our fairy floss cakes are made with layers of flavoured fairy floss, expertly shaped into a cake. Allergy-free and perfect for birthdays, corporate events, or any special occasion, they offer a unique, fun way to celebrate. Simply cut with a dry, sharp knife and serve just like a regular cake. Keep them in their container until ready to serve for the best experience.

Custom flavours are available to match your event's theme or personal preferences.

How do we keep our fairy floss fresh?

Fairy floss is a delicate treat, but with the proper care, it will stay fresh and fluffy. For the best results, store fairy floss in its container until you're ready to serve or enjoy. To preserve its texture, keep it out of direct sunlight and avoid vibration as this can cause it to lose its fluffiness and shape.

How do you use sipping pretty drink garnish?

The beauty of Sipping Pretty is that it’s designed to fit your style and creativity! This fairy floss garnish works best in clear, bubbly drinks, allowing the shimmer to move and create a stunning effect.

You can either pour your drink first and add the Sipping Pretty after, or place the garnish in your favourite glass and pour your drink on top for a mesmerizing sparkle.

Enjoy the magic in every sip!

The Finer Details

  • Travel within a 20km radius of Adelaide is included. For locations outside this area, travel fees may apply.
  • A 50% deposit is required to secure your event date.
  • This service is offered at a fixed fee. Any additional requirements, such as vinyl decals, specialty toppers, or other custom requests, will incur extra costs
  • A standard power source is required. Floss Adelaide will supply a 15-metre extension cord; however, if additional extension leads are needed, these must be supplied by the client.
  • Space requirements for setup:
    Live spinning cart:1.5m x 1.5m
    Live spinning trailer
    : 3.6m x 2m
  • Setup and pack-down times vary depending on the package selected.
  • Full payment is due 2 weeks prior to your event.
  • All booking details and final confirmations will be sent via email 2 weeks before the event.